FAQs

Frequently Ask Questions (FAQs)

1. Are there any NO DELIVERY ZONES for Parties@Home and Rentals & Services?
Cheeky Monkeys. can deliver or reach almost everywhere within the United Arab Emirates as long as it is clearly mentioned in your booking that we are allowed to deliver in your building or office.

For same day delivery request, additional AED100 will be applied excluding delivery charges.

If you are facing any issue at the time of delivery, please let us know by contacting this number + (971) 4 385 0875

2. Is the same day delivery possible for Rentals & Services?

Yes! Please order by the time listed below for each city:
Dubai and Sharjah – Order before 12noon
Abu Dhabi, Al Ain, RAK, Fujairah, Ajman – Order before 10:30am
Balloon Bouquet or decoration must be ordered not later than 24 hours or one day before.

3. How an order is placed?

Ans : You may place your order by calling in one of our branches.

4. Am I secured while using my credit/debit card for payment?

All credit card information is passed through UCC SSL certificates, which categorized in to the world-class standards in online credit card security. This information is gathered and processed on the protected servers of a large national bank, customers are completely satisfied that their credit card information will not be leaked.

5. How much is down payment deposit for Outdoor parties or rentals & services booking?

A mandatory 50% down payment will be applied upon checking out of your order.

6. What is the minimum value for placing an order for outdoor parties or rentals & services?

The minimum value for placing an order for Outdoor Party is AED1800 is required for Dubai and AED3000 for all other Emirates.

Non-Corporate Rentals & Services minimum booking order will be AED1000 is required for delivery in Dubai and AED2500 for all other Emirates.

For Corporate Rentals & Services minimum booking order will be AED5000 is required for delivery in Dubai and AED8-10,000 for all other Emirates.

7. What are the delivery charges?

Delivery charges will be applied according to your location. Please see below:

FREE DELIVERY
Only in Al Barsha 1 area with minimum spent amount OF AED 500 on weekdays (Sun-Thurs) but on weekends subject to availability and minimum amount is AED 750.

ZONE 1 – AED 50
A Barsha 2 / Al Barsha 3 / Jumeirah (before crossing Al Safa Park.

ZONE 2 – AED 100
Emirates Hills / Jumeirah Island / Sports City / Jumeirah Golf Estate / Motor City /Palm Jumeirah / Springs / Arabian Ranches.

ZONE 3 – AED 150
Jabel Ali / Garhoud / Deira / Green Community / Discovery Garden.

DELIVERY, SET UP & PICK UP:

ZONE 1 – AED 100
Al Barsha 2 / Al Barsha 3 / The Greens / TECOM / Motor City / Jumeirah area (Between Umm Suqeim Intersection until first interchange) Downtown area.

ZONE 2 – AED 150
Emirates Hills/ Green Community

ZONE 3 – AED 200
Al Barari / Falcon city / Nad Al Sheba/ Warqaa/ Rashidiya/Mirdif

ZONE 4 – AED 300
Sharjah

ZONE 5 – AED 600
Abu Dhabi / RAK

ZONE 6 – AED 700
Fujairah / Al Ain

Same Day Delivery – Additional AED100

Cheeky Monkeys Contact Section

Cheeky Monkeys Kids Birthday Party Booking
info@cheekymonkeys.ph
+63-2-252-8898
www.cheekymonkeys.ph